Handling the home insurance claim process can be a difficult task for you if you have a busy schedule. You'll be happy to know that besides providing roofing and siding services, the team at Eldridge Roofing Inc. can also assist you with your insurance claim process.
One of our insurance specialists can work with your insurance company as most storm damage repairs are covered by home insurance policies. This will expedite your insurance restoration process.
1. One of our field supervisors will conduct an inspection of your home to determine the extent of damage to your roof, siding, gutters, windows, and the interiors of your home (if necessary).
2. If there is legitimate storm damage, we will ask you to call your insurance company to initiate a claim; however, insurance companies do not allow us to do this for you.
3. Once you receive an inspection date and time or claim number, one of our field supervisors will meet with the insurance adjuster assigned to your claim, and on your behalf, we will begin the restoration process.
4. Our field supervisor will meet with the adjuster and point out the damage. We recommend your presence during the inspection to ensure that no damage goes unnoticed. However, if it is inconvenient for you to be there, your attendance is not required. If the adjuster agrees with our assessment, we will notify you immediately. If he disagrees or refuses to pay for everything that we feel you are entitled to receive, we will also notify you immediately. In this case, we will request that a different adjuster reinspect your home. If they still refuse to pay you what we honestly feel you are entitled to, we can have an arbitrator completely reinspect your home.
5. Once we receive the approval from your insurance company, the insurance adjuster will tell your insurance company to write you a check for at least half the total cost of the project. While you are waiting for your check, our field supervisor will assist you in choosing building materials and colors. The field supervisor will collect the insurance deductible, which is typically $500.00 or $1,000.00. This is your only out-of-pocket expense.
6. Our field supervisor will order the materials needed to replace the damaged areas.
7. When the materials are delivered, our project manager will do a thorough inspection to make sure that the correct materials and colors selected have been delivered. At this time, the field supervisor will collect the first check that you received from your insurance company. In the construction industry, it is referred to as a “Material Drop Check” because the materials have been dropped at the work site.
8. Once the material drop check has been picked up, our production manager will schedule the work to be done on your home and assign the crews.
9. Once everything is completed, our field supervisor will go over the inspection checklist with you to confirm that everything has been completed to your satisfaction.
10. After completion of the work on your home, we will invoice your insurance company for the remainder of the money due for the project. When you receive the final payment from your insurance company, our field supervisor will come to your home to pick up the check and do a final inspection to make sure that you are completely satisfied.
ILLINOIS LICENSE # 104-001470